Q: What is a “guaranteed guest count”?
A: Your guaranteed guest count is the amount of attendees you plan to feed. This is the amount of people for which we will provide food. Do not underestimate your count and risk running out of food. You Name It Events prepares for 5% over your guaranteed count. Our event managers are also responsible for counting the number of attendees. We urge you to utilize wristbands at public venues to make sure we are only feeding your invited guests. Should you happen to go over your count, you will be invoiced an additional “per person” fee as stated on your contract. If it is possible, at your request and agreement, we will provide additional food. However, there may be a surcharge added to the per person fee for this service, depending on the circumstances.

Q: How do we keep track of the guest count?
A: A form of head count is required. For private parties, our event manager keeps count. For events in public areas or parks we use wristbands. Wristbands benefit you by not allowing “outsiders” to crash your party. The You Name It Events staff is trained to look for wristbands and will exclude people without them. Guests will be allowed to fill only one plate at a time, unless they are assisting children. We want to make sure all of your guests are fed.

Q: When do I need to guarantee my guest count?
A: We encourage our clients to conservatively estimate their guest count when they sign their contract. We must receive your guaranteed count 14 days prior to the event. Because our prices are quantity based, if you should need to reduce your count after the contract is signed, your per person charge may increase. You can increase your guest count all the way up to 48 hours before your event, provided food is still available to order. For example, seafood may be a special “advance ordered product”.

Q: Is the Staff trained, licensed and in uniform?
A: The You Name It Staff is dressed in “Black & White” or “Black on Black” uniforms for special events. For barbeques and casual affairs, they will wear Khaki or Blue Denim Jeans/Shorts and our You Name It Events shirts. Food servers are all required to have health cards and have had proper training in food safety. For themed events such as luaus or fiestas, we have appropriate shirts to fit in with the theme.

Q: How do I retain the services of You Name It Events?
A: We require a 50% deposit to secure the date of your event. Don’t wait too long to reserve your date. It is never too early, especially during picnic and holiday seasons. The balance is required 14 days in advance of the event date. A contract will be issued that spells out exactly what is agreed upon.

Q: What type of payments do you accept?
A: We accept personal and company checks as well as all major credit cards. Your deposit constitutes agreement of contract.

Q: What does my party include?
A: Our events include up to 3 hours serving time (without incurring overtime charges), buffet tables with cloth linen and skirting, chafing dishes, serving utensils, friendly, professional servers, full set up and clean up. We take great pride in our presentations with our unique and beautiful serving pieces. Our proposals spell out exactly what we will serve and deliver, so please review the documents carefully.

Q: What happens after we sign the contract?
A: Our Catering Director or your assigned Event Manager will contact you a couple of weeks before the event to set up a walk though at the site and answer any questions you may have. Please make sure you cover any questions or concerns with your manager at that time. At that time, they will coordinate with you the time that they will arrive to set up your event.

Q: Are gratuities included?
A: You Name It Events provides incentive programs for all team members. Our chefs, catering director, event managers and servers all receive a % of the service charge listed on your contract. If you receive extraordinary service, you are welcome to tip our employees at your discretion.

Q: Do you have references?
A: Yes, after each event, we send an evaluation form to our clients. All evaluations are kept and discussed at our staff meetings and we constantly strive to perfect our service and quality of food. We can provide references and evaluations upon request.

PRICES ARE SUBJECT TO CHANGE
Prices are based on the number of guests and date/times of event and are subject to change with count alterations. Proposals expire after 30 days.